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Private Data We Receive And Collect

In this Privacy Policy we explain how we will use any personal data We collect from "You", or that You provide to us. By visiting smartcardlabs.com or by using our app smartcard You are accepting and consenting to the practices described in this Policy statement. This document deals generally with privacy issues affecting users worldwide, users affected by General Data Protection Regulations in the European Union are concerned with this statement also.

When you first register for a Sync account, and when you use the Services, we collect some Personal Information about you such as:

  • GDPR

    • For the purpose of the General Data Protection Regulation (“GDPR”), the data controller is smartcardlabs.com. The information and data You provide in connection with the registration of the various services of smartcardlabs.com (the "Services"), will be processed in accordance with the provisions of the GDPR.

    The GDPR states that the personal data We hold about You must be used lawfully, it must be collected only for valid purposes that we have clearly explained to You , relevant to the purposes We have told You about. The Data must be accurate and kept up to date. We must keep it only as long as necessary for the purposes We have told You about, and it should be kept securely.

  • INFORMATION WE COLLECT FROM YOU

    • We will collect and process the following data about You when you register for a smartcardlabs.com service or use smartcardlabs.com products or mobile apps.

    Information You give us. When using our app SmartCard, We will collect Your contact information, which includes, name, Job Title, Company name,  email address, and phone number.

    The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

    With regard to each of Your visits to our site We will automatically collect the following information:

    • technical information, including the Internet protocol (IP) address used to connect Your mobile to the Internet, Your login information, device model, time zone setting, operating system and platform;
    • Your full name, username, and email address and other contact details should be provided in the app
    • information about Your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products You viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse- overs), methods used to browse away from the page, and any phone number used to call our customer service number.
    • Your billing address and any necessary other information to complete any financial transaction, and when making purchases through the Services, we may also collect your credit card or PayPal information or any other sensitive data
    • If You contact us, We keep a record of that correspondence, for the purposes of communicating with you and record-keeping; The legal basis for this processing is our legitimate interests, namely being able to contact you and keep our records up to date.
    • Other information to help us provide You with improved services. This data will be collectively referred to as “Personal Data”. Smartcardlabs.com will only process Personal Data where it is strictly necessary to provide You with the Services.

    How We Use Smartcard App Data

    Smartcard app uses users' data for the following general purposes and for other specific ones that are important:

    1. To identify you when you login to your account so we can start or user security process for the entire session and duration
    2. To enable us to operate the Services and provide them to you without fear of losing precious confidential information of your users
    3. To verify your transactions and for purchase confirmation, billing, security, and authentication (including security tokens for communication with installed). Always take security measures like not saving passwords in your browser or writing them down
    4. To contact you about your account and provide customer service support, including responding to your comments and questions
    5. To share aggregate (non-identifiable) statistics about users of the Services to prospective advertisers and partners
    6. To keep you informed about the Services, features, surveys, newsletters, offers, surveys, newsletters, offers, contests and events we think you may find useful or which you have requested from us
    7. To sell or market Smartcard products and services to you or in other parts of the world where legislation is less restrictive
    8. To better understand your needs and the needs of users in the aggregate, diagnose problems, analyze trends, improve the features and usability of the Services, and better understand and market to our customers and users
    9. To keep the Services safe and secure for everyone using the app from administrators to regular users with limited rights
    10. We also use non-identifiable information gathered for statistical purposes to keep track of the number of visits to the Services with a view to introducing improvements and improving usability of the Services. We may share this type of statistical data so that our partners also understand how often people use the Services, so that they, too, may provide you with an optimal experience.
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