• Last Updated: 18th Jan 2021


In this Privacy Policy we explain how we will use any personal data We collect from “You”, or that You provide to us. By visiting smartcardlabs.com or by using our app smartcard You are accepting and consenting to the practices described in this Policy statement. This document deals generally with privacy issues affecting users worldwide, users affected by General Data Protection Regulations in the European Union are concerned with this statement also.

  • GDPR

For the purpose of the General Data Protection Regulation (“GDPR”), the data controller is smartcardlabs.com. The information and data You provide in connection with the registration of the various services of smartcardlabs.com (the “Services”), will be processed in accordance with the provisions of the GDPR.
The GDPR states that the personal data We hold about You must be used lawfully, it must be collected only for valid purposes that we have clearly explained to You , relevant to the purposes We have told You about. The Data must be accurate and kept up to date. We must keep it only as long as necessary for the purposes We have told You about, and it should be kept securely.

  • INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about You when you register for a smartcardlabs.com service or use smartcardlabs.com products or mobile apps:

  • Information You give us. When using our app SmartCard, We will collect Your contact information, which includes, name, Job Title, Company name,  email address, and phone number.
    The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    -Information We collect about You. With regard to each of Your visits to our site We will automatically collect the following information:
  • technical information, including the Internet protocol (IP) address used to connect Your mobile to the Internet, Your login information, device model, time zone setting, operating system and platform;
  • information about Your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products You viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse- overs), methods used to browse away from the page, and any phone number used to call our customer service number.
    The legal basis for this processing is our legitimate interests, namely monitoring and improving our services.
  • If You contact us, We keep a record of that correspondence, for the purposes of communicating with you and record-keeping;
    The legal basis for this processing is our legitimate interests, namely being able to contact you and keep our records up to date.
  • Other information to help us provide You with improved services.
    The legal basis for this processing is our legitimate interests, namely our interest in the proper administration of our website and business and improving the services we provide to You.
    This data will be collectively referred to as “Personal Data”. Smartcardlabs.com will only process Personal Data where it is strictly necessary to provide You with the Services.
  • USES MADE OF THE INFORMATION

We use information held about You in the following to help Us identify You and the accounts You hold with Us; To provide You with the customer care You need; To enable Us improve Our services.

  • OTHER PROCESSING ACTIVITIES

We may process your Personal Data set out above, We may also process any of Your Personal Data where such processing is necessary for compliance with a legal obligation to which We are subject.

  • WHERE WE STORE YOUR PERSONAL DATA

All information You provide to Us is stored on the cloud on secure servers inside The European Union . It will also be processed by staff who work for us. By submitting Your Personal Data, You agree to this transfer, storing or processing. Smartcardlabs.com will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

  • HOW LONG WE STORE YOUR PERSONAL DATA

Your information will be retained for as long as needed to provide you with the Services or as long as needed to fulfill the purpose for which the Personal Data was originally collected.

  • YOUR RIGHTS

You have the right to instruct Us to provide You with any Personal Data we hold about you, provided Your request is not found to be unfounded or excessive, in which case a charge may apply. The rights you have under the GDPR are:
· the right to access;
· the right to rectification;
· the right to erasure;
· the right to restrict processing;
· the right to object to processing;
· the right to data portability;
· the right to complain to a supervisory authority;
· the right to withdraw consent;
· the right to object to direct marketing
For more information about GDPR please visit the website: https://gdpr-info.eu/

  • SECURITY

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
While we use SSL encryption to protect sensitive information online, we also protect user- information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our accounting staff or a customer care representative) are granted access to personally identifiable information. If you have any further concerns about security, please email our Customer Service team at support@Smartcardlabs.com

  • CHANGES TO OUR PRIVACY POLICY

Any changes We make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to You by e-mail.